This Privacy Policy provides details about how Chrysler UK Limited collects and uses Personal Data.
For details of our Terms and Conditions of our Website please click on Terms and Conditions at the base of each page. We are committed to responsible data management to comply with the Data Protection Act 1998 in respect of any Personal Data that may be captured by this Website. This Privacy Policy only applies to this Website and not to the websites of other companies, individuals or organisations to which we may provide links.
What and How Do We Collect Data about you and How Is It Used?
At certain points during your visit to our Website we may ask you to enter some of your personal details such as your name, home address, e-mail address or telephone number. We collect, use and process the Personal Data that you provide us, to:
We will collect information about your tastes and preferences both when you tell us what these are or by analysis of traffic and location data (see IP addresses below) for our value added services.
We also use Personal Data collected, including by cookies (see below), to personalise your visits to our Website and to recommend goods or services that may be of interest to you. We may also use the information to help us develop the design and layout of our Website to ensure that our websites are as useful and enjoyable as possible.
Consent
By using this Website and providing us with your personal details you will be indicating your consent to us collecting, processing and using your Personal Data in the manner described by us on this Website. You can withdraw your consent at any time by contacting, by e-mail:privacy@daimlerchrysler.co.uk privacy@daimlerchrysler.co.uk
Should we elect to change our Privacy Policy, we will notify you of those changes here, so that you are always kept informed of how we collect and use the data.
Your details may be used by ourselves, other Chrysler UK Ltd group companies resident in the UK, our authorised retailers or repairers, or agents acting on our behalf, to provide you with information by post, telephone, fax, e-mail or other appropriate forms of communication, about our group's products and services, or such third parties' products and services, or to obtain your opinions through market research. If you do not wish to be contacted, or if you only wish to be contacted via a defined means of communication or about defined products and services, please tick one of the appropriate boxes on the relevant form. We will not pass on your details to third parties without first obtaining your consent on the relevant forms. Furthermore, should you wish to obtain details of our authorised retailers, repairers or agents please contact our Data Protection Officer, Chrissi Evans, at chrissi.evans@daimlerchrylser.co.uk.
You will be given the opportunity, in any subsequent communications, to withdraw or alter your consent to being contacted.
Disclosure of Data to third parties
We may sell your contact and preference details to third parties to enable them to send you information they think will be of interest to you. These third parties may be located in countries outside the UK that do not have laws to protect your Personal Data. Details of the third parties and the countries receiving your Personal Data will be provided on request. By ticking the appropriate box on the relevant form, you agree to such transfers and use of your Personal Data
In addition, we, and other Chrysler UK Ltd group companies resident in the UK, our authorised retailers or repairers, or agents acting on our behalf, may provide aggregate statistics or anonymised data about users of this Website, traffic patterns and other site information to third parties, but these statistics will not include any information that could personally identify you.
We and other Chrysler UK Ltd group companies resident in the UK, our authorised retailers or repairers, or agents acting on our behalf, reserve the right to access and disclose personal data to comply with applicable laws and lawful government requests in order to operate its systems properly or to protect itself or its users.
Customer Feedback/Complaints or Alteration of Personal Data
We welcome your questions and comments about privacy issues and the design of our Website. Should you no longer wish us to contact you with marketing information about our products and services, or have comments or a complaint about how we are using your Personal Data, please send an e-mail to: charles.adkin@daimlerchrysler.co.uk.
If you wish to tell us of changes to your personal details or to correct details we hold about you, please send an e-mail to: privacy@daimlerchrysler.co.uk.
If you have any other queries relating to Data Protection, please contact our Data Protection Officer, Chrissi Evans, at chrissi.evans@daimlerchrylser.co.uk.
Record Retention Policy
Personal Data is retained in a secure location. During this time, we will give you the opportunity to correct or alter your Personal Data in any subsequent communications we have with you. If you would like to notify us, independently, of any alteration or correction of your Personal Data please contact us at the e-mail address, or on the telephone number first provided above.
How Do We Protect Your Information?
We have up to date technology and strict security procedures for the collecting, processing, storing, using and disclosing Personal Data in order to prevent unauthorised access or misuse. This also means that we may ask for proof of identity before we disclose your Personal Data to you.
If we seek information relating to your finances, we will be using a secure socket server. This makes interception of the information, by someone else, more difficult. You can tell whether a secure socket server is being used because a padlock symbol should appear in your browser.
Cookies
A cookie is a piece of information that is deposited by our computer server when you visit our Website, which is stored on your computer's hard drive by your web browser. On revisiting our Website, our computer server will recognise the cookie giving us information about your last visit. Most browsers accept cookies automatically, but you can alter the settings of your browser to prevent automatic acceptance or to accept only certain data being processed. You can find out more information about cookies by visiting the website www.allaboutcookies.org which explains how cookies work and can be managed. If you choose not to accept cookies at all, you may still use most of the features of our Website (including purchasing items) but our computer server will not necessarily recognise you, and your experience will not be personalised, so you may need to re-enter certain details again.
3rd Party Cookies
We transmit website usage information about visitors to our website to the servers of a reputable third party for the purpose of targeting our Internet banner advertisements on other sites. To do this, we use Web beacons and cookies provided by our third-party ad server on this site. The information that is collected and logged on our behalf through this technology is not personally identifiable. For more information about our third-party ad server, or to learn your choices about not having this non-personal information used, please click here.
IP addresses
Every time you connect to our Website we store web server logs which show your IP address (the unique number which your machine uses when it is connected to the Internet); what you have looked at; whether the page request was successful or not, and which browser you used to view the pages.
The use of this data is strictly for statistical purposes only. This helps us understand which areas of the site are of particular interest and which pages are being requested. It also tells us how many hits and page requests we receive.
The Chrysler UK Ltd website accessibility statement
Chrysler UK Ltd is committed to making its websites, accessible to all users. We are currently undertaking an extensive programme of redevelopment to ensure that this website meets recognised accessibility standards and is tested and approved by disabled users.
If you would like further information, please contact us by e-mail at Web.Access@DaimlerChrysler.co.uk.
